Question 1

What Twitter card type does intercom.com use?

Accepted Answer

intercom.com uses the `summary_large_image` card type. This renders a large hero image above the title and description - the most engaging format.

Question 2

What size is intercom.com's social share image?

Accepted Answer

intercom.com's `og:image` is 1200×630 pixels. Twitter / X recommends 1200×675 (2:1 aspect).

Question 3

What headline does intercom.com use for social previews?

Accepted Answer

intercom.com's social headline is "Intercom | A complete system for human and AI customer service" (62 characters).

Question 4

What description does intercom.com use for social previews?

Accepted Answer

intercom.com's social description reads: "Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect ex…" (192 characters).

Question 5

What's the biggest issue with intercom.com's Twitter / X preview?

Accepted Answer

Title is 62 characters - truncated on most platforms. Google cuts at ~60, Facebook at ~65, Twitter at ~70 characters.

Question 6

How can I improve intercom.com's social previews?

Accepted Answer

Review the recommendations above - they list specific issues and provide ready-to-paste meta tag snippets. The highest-impact fixes are usually a properly sized `og:image` (1200×675), a clear `og:title` under 60 characters, and a 50-155 character `og:description`.

How intercom.com Looks on Twitter / X

Twitter / X preview

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